Amit_explaining_How_Market_Index_Calculated
I explaining how what is market capital, market cap index, free float or investible weight, adjusted market cap, index divisor, formula for computing market index etc.
Irony of customer satisfaction!
We have a strong relationship for over 3 years with a reputed client, with 2 mission critical systems delivered and being maintained by us. We get multiple repeat orders from them every year. I thank them for their business. We were recently restricted from bidding for a relatively large project by the client saying that we are too small to bid for the project. The BRD for the project is written by us. This almost felt like a slap for providing delighting service to the customer over years at a price no one can beat! I don’t know how to react and hence this blog post. The lesson I learned from this is that its not always timely service at reasonable cost with good technical capabilities (overall, proven track record) and personal relationships, that help you grow. There are other factors at play beyond pure value-proposition that determine the choice of a vendor. Immediate reaction to this was that we increased our pricing to make sure we increase our profitability, as that i...
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